|Shopping at BikeSweets.com is safe and easy.
We understand that security is essential when buying online. That is why we have worked hard to create one of the safest online shopping environments around.
We Use 128 Bit SSL Encryption At Checkout. What this means: Encryption simply means that your information is scrambled before it is transmitted over the Internet. Our secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a purchase.
We Don't Charge Your Credit Card Until Your Order Ships.
We Don't Store Your Credit Card Information.
Your credit card numbers are not saved by BikeSweets.com. Once the charge is authorized your credit card number is deleted. The authorization number is then used to collect payment.
We Protect Your Privacy.
We make protecting your privacy a top priority. As such, we have a strict policy against selling, lending or renting any personal information you provide us during your visit to BikeSweets.com. Any personal information we collect during your visit, we use with your prior knowledge and consent, and we use only to properly process and fulfill your order and to make your shopping experience as enjoyable as possible.
We Ship Fast.
We cannot emphasize enough our commitment to getting you your products out the door as fast as possible. We stock what we sell. We don't believe in procuring your products after you order like many others do, incurring 2,3 even 5 days wait. We ship same day if logistically possible, at worst next business day. In most cases you will have your products in hand in 1-3 days. If we are unexpectedly out of stock, we will let you know, upgrade to expedited shipping, or ship it for free. We're serious.
We Ship Fair.
Our shipping costs are some of the lowest in the industry because we don't build profit into our shipping charges. We use "real" rates. Our centralized location eliminates coast-to-coast shipping rates. When you compare price + shipping we usually can't be beat.
Returns and Exchanges are Easy.
Items purchased at BikeSweets.com can be returned within 30 days of the original delivery. No restocking fee or any of that nonsense. We will pay the return shipping costs if the product is defective or the return is a result of our error. If an exchange is needed, we will send out the replacement first and get the return later, with a prepaid return shipping label provided.